Please go click on the “Download” link at the top of the navigation bar. Afterwards, please enter your First Name, Last Name and Email and click on Submit button.

Select your preferred subscription:

• Monthly at $6.95
• Yearly at $49

Please enter your billing details including your credit card information. If you are subscribing through PayPal, you will just need to click on the “PayPal” subscribe button to continue.

After entering your billing information either through credit card or PayPal, you will be redirected to a page that states that you have been successfully subscribed to our service (thank you!) and will list your details to login into the application on screen. Please ensure that you use these details and NOT the credentials that you create from an email from our payment processor, ChargeBee. This purely for billing purposes and does not relate to the application.

Please download the application from the link provided on screen (or sent through email) and run it.

Click “Next”

Accept the Agreement

Choose the desired icons and locations

Select Install

Select Finish and launch the application

Click the Icon to start the application.

To connect to our servers, enter the username and password that you were issued when registering for the download (check your email if you have not seen it yet) and click the “Connect” button.

 

And the available data to download from our servers will be listed

Using the tree structure, you can easily select the data that you would like to download.You can select all of the data available for a particular instrument (or multiple instruments):

You can select all of the data available for a particular year (or multiple years) for a particular instrument (or multiple instruments):

You can select all of the data available for a particular month (or multiple months) of a particular year (or multiple years) for a particular instrument (or multiple instruments):

You can select all of the data available for a particular month (or multiple months) of a particular year (or multiple years) for a particular instrument (or multiple instruments) for a particular day (or multiple days):

The color of the box around the days date indicates if you already have the data on your computer or not.

Next, click the “Download” button to begin moving data from our servers to your computer. During the download, you will see the status of the download in the status area. Upon completion, the dates of the days that you downloaded will now exist on your computer, and therefore be inside a green box.